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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated: 2/24/2026

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Our Commitment

TradeHive is committed to protecting your privacy. We process user data only to the extent necessary to provide our service. We never sell your personal information to third parties.

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Data We Collect

  • Account Information: Email address, name, and authentication details provided during registration
  • Usage Data: How you interact with our platform, features used, and trading preferences
  • Technical Data: IP address, browser type, device information for security and optimization
  • API Keys: Exchange API keys you choose to connect (stored with AES-256 encryption)
  • Trading Data: Your paper and live trading history within our platform
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How We Protect Your Data

  • All API keys are encrypted using industry-standard AES-256 encryption
  • We use secure HTTPS connections for all data transmission
  • Access to user data is strictly limited to authorized personnel
  • Regular security audits and penetration testing
  • Data is stored in secure, SOC 2 compliant cloud infrastructure
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How We Use Your Data

  • To provide and maintain our trading signal service
  • To execute trades on your behalf when using Live Mode
  • To send you important notifications about your account and trades
  • To improve our algorithms and service quality
  • To comply with legal obligations and prevent fraud
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Third-Party Services

We use trusted third-party services for authentication (Clerk), payments (Whop/Stripe), and analytics. These providers have their own privacy policies. We only share the minimum data necessary for these services to function.

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Data Retention & Deletion

We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.

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Your Rights

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your trading data
  • Objection: Opt-out of certain data processing activities
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Cookies & Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how our service is used. You can control cookie preferences in your browser settings.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

📧support@tradehivecrypto.com

We aim to respond to all privacy inquiries within 48 hours.

Important Notice

Our Trading Approach & Risk Disclosure

Our Strategy

TradeHive analyzes historical market data and technical indicators to open multiple trades with optimized risk/reward ratios. Our goal is to help you grow your balance sustainably over the long term.

Risk Management

Automatic stop-loss and take-profit levels are set for each trade. We focus on the overall performance of multiple trades, not just a single one. However, due to the volatile nature of crypto markets, every trade carries risk.

Important Note

No trading system can guarantee 100% profits. Even if past performance is 100%, do not ignore the possibility that the next trade could close at a loss. Please only trade with amounts you can afford to lose.

For questions, check our documentation or contact us .