Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your data.
Last updated: 2/24/2026
Our Commitment
TradeHive is committed to protecting your privacy. We process user data only to the extent necessary to provide our service. We never sell your personal information to third parties.
Data We Collect
- •Account Information: Email address, name, and authentication details provided during registration
- •Usage Data: How you interact with our platform, features used, and trading preferences
- •Technical Data: IP address, browser type, device information for security and optimization
- •API Keys: Exchange API keys you choose to connect (stored with AES-256 encryption)
- •Trading Data: Your paper and live trading history within our platform
How We Protect Your Data
- •All API keys are encrypted using industry-standard AES-256 encryption
- •We use secure HTTPS connections for all data transmission
- •Access to user data is strictly limited to authorized personnel
- •Regular security audits and penetration testing
- •Data is stored in secure, SOC 2 compliant cloud infrastructure
How We Use Your Data
- •To provide and maintain our trading signal service
- •To execute trades on your behalf when using Live Mode
- •To send you important notifications about your account and trades
- •To improve our algorithms and service quality
- •To comply with legal obligations and prevent fraud
Third-Party Services
We use trusted third-party services for authentication (Clerk), payments (Whop/Stripe), and analytics. These providers have their own privacy policies. We only share the minimum data necessary for these services to function.
Data Retention & Deletion
We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time. Upon account deletion, your personal data will be removed within 30 days, except where retention is required by law.
Your Rights
- •Access: Request a copy of your personal data
- •Correction: Update or correct inaccurate information
- •Deletion: Request deletion of your account and data
- •Portability: Export your trading data
- •Objection: Opt-out of certain data processing activities
Cookies & Tracking
We use essential cookies for authentication and session management. We may use analytics cookies to understand how our service is used. You can control cookie preferences in your browser settings.
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
📧support@tradehivecrypto.comWe aim to respond to all privacy inquiries within 48 hours.